June 4, 2025 10:59 - SIP Handset Phones - 'Invalid Account' View
There is currently an issue affecting all SIP Handset devices. The problem has been acknowledged by the vendor, and they are actively working on the issue.
This notification will be updated as more information becomes available.
June 2, 2025 11:01 - Teams Call Queues - Access and Degraded Performance View
IT Services are currently investigating an issue with some agents unable to access call queues. Restarting Teams and accessing the queue via Teams on the web has resulted in mixed results after a delay in queues appearing.
This notice will be updated as more information becomes available.