Issue with certain files or folders in 0365 web application being hidden Archived No-RSS

  • Microsoft has identified a few users that have the email folder “Files” and “Folders” hidden from view from Outlook client on the Windows and O365 Web Application. The exact number of users affected is unknown. The mail has not been deleted and is still on the server.

    Microsoft is working on the resolution of the issue. Unfortunately, Queen’s IT Services does not have an expected time when Microsoft will have a solution.

    If you believe you are affected and have had a folder “disappear”, please submit an issue online by using the help form link at the bottom of this message.

    IT Services will address your issue when it re-opens Tuesday Jan 2nd, 2018.
  • Publish Date: December 22, 2017 14:24
  • Channels: None
  • Lists/Email Addresses:
  • IT Support Centre