Update (09/19/09 1:11 pm):

All services relating to Netid.queensu.ca and it's admin interface are back online and are operating as expected.



Original Description:
Description:
System Name:
NetID.QueensU.Ca, the end user and administrative web interfaces for managing NetIDs has been administratively disabled to preserve data integrity with password updates and data updates to our subsystems.

All NetIDs will continue to operate as expected, however changes to your password or personal information is not available at this time.

Services Affected:
end user:
- online web password change
- online update of personal alternate email
- online update of personal challenge questions
admin users:
- all administrative interfaces offline

Expected Timeline:
- Root problem has been identified and we are working on resolution.
- Depending on magnitude of issue, service may come back online sometime in the next few hours.