*Update*

The software patch has resolved the file upload issues. Please notify the IT Support Centre if you continue to experience issues.
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Previous Description (2016-02-29 11:25:46):

*Update*

ITS staff will be applying a software patch to resolve the PeopleSoft file upload issues on vpn.queensu.ca.

Patching will being at 1:00PM, the patching process should be complete within one hour.

ITS staff do not anticipate an outage while applying this patch.
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Previous Description (2016-02-29 09:36:34):

ITS staff are investigating an issue with the vpn.queensu.ca firewall which provides file access to PeopleSoft.

A known bug is preventing all file access to the File VPN profiles.

ITS staff have opened a support case with the vendor and are working on a resolution.