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onQ Service Disruption Update Archived
*Update*

ITS received further reports this afternoon that while onQ was accessible from on campus, it was not accessible off campus. While we continue to work with the vendor, we have implemented a work-around that should resolve all access issues from on or off campus.

Should you encounter any other difficulties in accessing the onQ service, please contact the ITS Support Centre.

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Previous Description (2017-02-09 10:20:36):

*Update*

The issue affecting the availability of the onQ service has now been resolved. ITS is actively working with the vendor (D2L) to ensure no further disruption occurs.

Should you encounter any other difficulties in accessing the onQ service, please contact the ITS Support Centre.
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Previous Description (2017-02-09 09:41:21):

The onQ service is experiencing a disruption and is currently unavailable. ITS is actively investigating the issue and will update this notification as soon as further information is available.

  • Publish Date: February 9, 2017 17:53
  • Channels:
  • IT Support Centre