Auto Attendant and Call Queue Performance Issues Update Archived No-RSS

  • Microsoft has confirmed the issue regarding Auto Attendant and Call Queue has been resolved and everything is working fine.


    Thank You.


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    Previous Description (October 10, 2024 14:10):


    Microsoft is actively working on a problem that is affecting Auto Attendant and Call Queue.
    Users are reporting issues with call failure to their phone numbers that are migrated to teams Auto Attendant and Call Queue.
    This notification will be updated as more information becomes available.


    Affected services:


    Microsoft Teams Direct Routing Calling


    Status:
    Investigating


    Start time
    Oct 10, 2024, 1:14 PM EDT


  • Publish Date: October 10, 2024 14:43
  • Channels: None
  • Lists/Email Addresses:
    • ITSNOTICE-L (ITS-L & ITADMIN-L) - itsnotice-l@lists.queensu.ca
  • This is an Update: View original notification
  • IT Support Centre