Changes to Deleted Items Retention in Queen's Microsoft 365 Email Accounts

  • Effective June 16, 2026, any items placed in the Outlook Deleted Items folder (including its subfolders) will be automatically moved to Recoverable Items after 30 days, and permanently deleted 14 days later (44 days total retention).


    This applies to all Outlook items placed in the Deleted Items folder, including emails, calendar items, contacts, tasks, and notes.


    Users should move any items they wish to keep out of the Deleted Items folder before June 16. The implementation process may take up to 7 days to complete across all Queen's accounts.


    More information is available on the Deleted Items Retention Policy Update page on the Queen's Microsoft Storage and Retention SharePoint site. Note that you may need to sign in with your Queen's NetID and password to access the page.


  • Publish Date: June 10, 2026 13:21
  • Channels:
  • Lists/Email Addresses:
    • ITSNOTICE-L (ITS-L & ITADMIN-L) - itsnotice-l@lists.queensu.ca
  • IT Support Centre