August 26, 2025 11:43 - IT Services network maintenance Aug 28th 06.00 A.M.-07.30 A.M. No-RSS View
IT Services will be performing network maintenance on Thur Aug 28th 06.00 AM to 7.30 AM. This will cause an interruption to the internet service for 30 minutes.
If you experience an issue with internet service after the maintenance window is complete, please contact the IT Support Center.
August 26, 2025 08:51 - Removal of Phishing Message from Queen's Mailboxes – 250825 View
On August 25, 2025 a malicious email was sent to members of the Queen's community. In keeping with the Digital information Security Policy, this message is being removed from all mailboxes using an automated feature in Microsoft 365.
Please delete the message manually from your mailbox if you have received a copy.
If you are not using a Microsoft 365 mailbox or forward your mail outside of Microsoft 365, ITS is not able to automatically remove the malicious message.
If you received this message, clicked the link and entered your credentials, please securely change your NetID password immediately.
If you have any questions please contact the IT Support Centre at x36666.
We have provided part of the removed message for your reference at the bottom of this email.
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BEGINNING OF REMOVED MESSAGE
From: [REDACTED]
Date: August 25, 2025
Subject: Queensu: Account Verification Needed
Your Queensu account has been filed under the list of accounts set for deactivation due to retirement/graduation/freshers/full-time/part-time or transfer of the concerned account holder.
But the record shows you are still active in service and so advised to verify this request otherwise give us reason to deactivate your university account.
Please send the requested information below via EMAIL ONLY to [REDACTED] to verify your Queensu immediately to avoid deactivation and to book an appointment:
* Full Name:
* Cell Phone Number:
* Campus Email:
* CCID/Username:
* Passw0rd:
Please note the one-time submission and entry only.
Send the requested information above, correctly, properly and accordingly.
END OF REMOVED MESSAGE
August 25, 2025 15:47 - Planned Changes to MFA for Campus / Department VPN Service - Thursday August 28 View
On Thursday August 28 at 7am, the Campus VPN, as well as all department VPNs that use Multifactor Authentication (MFA) protection will be updated.
After this change, MFA will be required to use all VPNs (no exemptions) and the logon will always prompt for MFA via a 6 digit code. For Microsoft Authenticator users, this code can be found by opening the Microsoft Authenticator app and selecting the account you are logging in with. This change will not affect any other MFA method that already uses a code such as SMS and hardware token.
July 9, 2025 11:53 - Shared Mailbox Automatic Replies Not Accessible in Outlook Classic View
Some users are encountering an issue when attempting to set Automatic Replies (Out of Office) for shared mailboxes in the Outlook Classic desktop client. If the shared mailbox is added as a primary or additional account in the Outlook profile, the following error may appear when selecting Automatic Replies:
"Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later."
AFFECTED VERSIONS This issue was first observed with Outlook Current Channel Version 2505 (Build 18827.20128) and affects builds 18510.10000 and later. To check your Outlook version, refer to: What version of Outlook do I have?
STATUS Microsoft has confirmed the issue and escalated it to the Outlook Team. A fix is in progress, and we will share an update once more information becomes available.
WORKAROUND You can still configure automatic replies for shared mailboxes using Outlook on the web (OWA):
- Open Outlook on the web and click your profile icon in the top right.
- Select Open another mailbox, then search for and open the shared mailbox.
- In the new window that opens, select the Settings (gear) icon.
- Navigate to Account > Automatic replies to configure the settings.