April 25, 2025 13:51 - Production API Management platform (APIM) Cluster Migration View

The Production API Management platform (APIM) will be undergoing a Kubernetes cluster migration on Tuesday, April 29, 2025. The target time slot will be at approximately 7:00 a.m. and last for 15 minutes. During the maintenance window this environment will be unavailable intermittently.

April 24, 2025 12:30 - Power BI Service Health Advisory View

Microsoft is currently experiencing a regional issue affecting the Power BI service. As a result, you may encounter difficulties with reports and dashboards, including failures to refresh or slow rendering times.

IT Services is closely monitoring the situation and will update this notice as we receive more information from Microsoft.

April 23, 2025 09:21 - Scheduled upgrades to Fleming Hall Data Centre network switches April 24 View

On Thursday April 24 from 6:15 to 7:30am the Fleming Hall data centre network switches will be upgraded. Users logged in to the campus vpn, Richardson Hall Admin firewall or the CCTV firewall will be forced to re-authenticate at least once. Legacy Voice services (ie not Teams) may be impacted but this is unexpected.
Airwave and Statseeker will be offline during the upgrade process.

April 23, 2025 08:11 - Scheduled updates to wireless service will result in service outages. No-RSS View

On Sunday, April 27th, 2025, from 7:00am to 1:00pm, IT Services will be performing maintenance to wireless network equipment. During this maintenance, users connected to Queen's University wireless network will experience service interruptions. This maintenance is necessary to ensure wireless system adhere to Queen's security standards.

If you experience any issues on the wireless network after the maintenance window, please call ITSC at 613.533.6666 for assistance.