June 6, 2025 16:17 - PeopleSoft HR Update View

NOTICE: PeopleSoft Human Resources (HR) will undergo a scheduled system update beginning at noon (12:00 PM) on Friday, June 13, 2025, continuing until approximately 8:00 AM on Tuesday, June 17, 2025.

Please be advised that HR and Payroll cutoff for June 2025 is June 13th at noon.

Please note that PeopleSoft HR will be UNAVAILABLE during this maintenance window.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.

June 5, 2025 22:55 - Teams Call Queues - Access and Degraded Performance Update View

Service has been fully restored.

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Previous Description (June 2, 2025 11:01):

IT Services are currently investigating an issue with some agents unable to access call queues. Restarting Teams and accessing the queue via Teams on the web has resulted in mixed results after a delay in queues appearing.
This notice will be updated as more information becomes available.

June 5, 2025 22:54 - SIP Handset Phones - 'Invalid Account' Update View

This issue has been resolved. Service restoration began midday on June 4th an has now been reported by Microsoft as fully resolved.

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Previous Description (June 4, 2025 10:59):

There is currently an issue affecting all SIP Handset devices. The problem has been acknowledged by the vendor, and they are actively working on the issue.

This notification will be updated as more information becomes available.

June 4, 2025 15:31 - LDAP Retirement No-RSS View

As of June 6th LDAP will be retired. Any new services needing an LDAP connection can be configured to connect to AD.

June 4, 2025 10:13 - Removal of Phishing Message from Queen's Mailboxes – 250604 View

On Wednesday, June 4th, a malicious email was sent to members of the Queen's community. In keeping with the Digital information Security Policy, this message is being removed from all mailboxes using an automated feature in Microsoft 365.

Please delete the message manually from your mailbox if you have received a copy.

If you are not using a Microsoft 365 mailbox or forward your mail outside of Microsoft 365, ITS is not able to automatically remove the malicious message.

If you received this message, clicked the link, opened the attachment, or entered your credentials, please securely change your NetID password immediately.

If you have any questions please contact the IT Support Centre at x36666.

We have provided part of the removed message for your reference at the bottom of this email.

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BEGINNING OF REMOVED MESSAGE

Subject: Mandatory All-Hands Meeting – [Wednesday, June 3, 2025 Join Now

Dear Queen’s University Community,

You are invited to attend an important virtual meeting to discuss key updates and priorities for the upcoming term.

Meeting Details:

Date: Wednesday, June 3, 2025

Time: 10:20AM

Location: Online | Meeting ID: [REDACTED] | Passcode: [REDACTED]

Important Note: To access the zoom meeting, kindly go through the attached PDF, The initial access point is labeled: [REDACTED]

Agenda:

Welcome & Introductions (5 mins)
University Updates (15 mins)
Academic priorities
Campus operations
Open Forum/Q&A (10 mins)
Closing Remarks & Next Steps (5 mins)

Preparation:

Review any pre-circulated materials (if applicable)
Submit questions in advance: Via Document attached
We look forward to your participation.

Best regards,

Rachel Tiku
Assistant Dean
Queen’s University

END OF REMOVED MESSAGE