The planned PCI Network Outage on November 21st will be rescheduled to a future date. New timing will be announced when finalized.

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Previous Description (November 19, 2024 16:41):

On Thursday Nov 21 between 05:00AM and 07:30AM the PCI Network will be unavailable as ITS staff upgrade network security components. These upgrades are to ensure network stability, security and ensure ongoing compliance with PCI Data Security Standards.

Beginning Wednesday November 20, 2024, Queen's Staff members with exemptions from Microsoft Defender for Endpoint (MDE) protection will be required to authenticate with Multifactor Authentication (MFA) to Microsoft 365 and PeopleSoft every 12 hours. As well, at any time, if a sign-on appears suspicious, MFA will be required for exempted users. This security control is meant to compensate for the bypassing of secure device requirements provided by MDE.

For questions or concerns, please contact the IT support centre.

To prevent potential service disruptions, IT Services strongly discourages users from upgrading to macOS Sequoia upon its release date of Monday, September 16, 2024.

macOS Sequoia is a major feature release. These releases often introduce bugs that affect critical applications. Over the next several weeks, applications such as SPSS, Adobe, and Forticlient (Campus VPN) will update their support statements for macOS Sequoia. Until then, IT Services strongly recommends waiting to install this upgrade until compatibility and stability are confirmed. We anticipate confirmation by December 2024 or January 2025.

Disregard any notifications prompting you to upgrade your device to macOS Sequoia. If you must upgrade sooner, please contact the IT Support Centre before upgrading so that we can verify application compatibility and minimize downtime.