iTrack Maintenance Sunday January 15 Update Archived

  • *Update*

    iTrack is now back online
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    Previous Description (2012-01-15 14:40:31):

    *Update*

    We now estimate that the iTrack maintenance will be completed by 4pm.
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    Previous Description (2012-01-15 11:59:17):

    *Update*

    The maintenance should be completed by 1pm, vs. the originally planned 12pm.
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    Previous Description (2012-01-13 10:18:53):

    System Name:
    itrack.queensu.ca

    Services Affected:
    All iTrack workspaces and associated help forms. (iTrack is the issue tracking system used by several groups on campus.)

    Maintenance Timeline:
    Sunday January 15
    7 AM to Noon

    Details:
    Keyword searches are returning incomplete results in some workspaces. A 5-hour outage is required to re-index the database to correct the problem.
  • Publish Date: January 15, 2012 18:06
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  • IT Support Centre