Issue with Searching for some Mailboxes on on-premise Exchange Update Archived

  • *Update*

    There was a brief issue with searching on-premise email today from 11:30am to 1:30pm. IT Services identified and corrected the issue. The search function is working again.

    IT Services

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    Previous Description (2014-09-17 10:49:45):

    *Update*

    ITS has found the problem and there has been a brief outage connection to some users mail. The indexing problems will be fixed as the server tool that is currently running repairs them.


    Previous Description (2014-09-17 09:35:48):

    There is a problem with searching in the on-premise Exchange mail system.

    Outlook users without cache mode settings and mail users using Outlook Web App (OWA) are unable to search.

    ITS is investigating the problem.
  • Publish Date: September 22, 2014 13:37
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