NetID Profile Manager Outage Update Archived

  • *Update*

    The Identity System upgrade was unsuccessful.
    The original NetID Profile Manager has been successfully returned to service.

    Please contact the Support Centre (x36666) if you are experiencing any issues.
    --------------------------------------------------------------

    Previous Description (2016-02-16 15:34:22):

    System Name: NetID Profile Manager (IDM)

    Services Affected:
    - Activate a NetID
    - Change a password
    - Reset a password
    - Update security questions

    Outage Timeline: Friday, February 19, 05:00 - 07:30

    Details:
    The NetID profile manager (IDM) will be unavailable Friday,
    February 19, from 05:00 to 07:30. This outage is to replace
    the current IDM system with a new system.

    During the outage, users will be unable to:
    - Activate a NetID
    - Change a password
    - Reset a password
    - Update security questions
  • Publish Date: February 19, 2016 07:50
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