NetID Profile Manager Outage Update Archived

  • *Update*

    IDM has been upgraded. The new NetID Profile Manager is now in service. (Same url as before: https://netid.queensu.ca)

    Thanks, everyone, for your patience.

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    Previous Description (2016-03-06 07:33:25):

    *Update*
    The NetID Profile Manager is down while we continue to work on the IDM upgrade. This notification will be updated when full service resumes.

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    Previous Description (2016-03-05 18:21:51):

    *Update*

    The NetID Profile Manager is back in service but will be taken down at 7 AM Sunday morning to resume the IDM upgrade.

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    Previous Description (2016-03-05 12:43:32):

    *Update*

    The IDM upgrade is progressing well but it is taking more time than anticipated. This notification will be updated when full service resumes.
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    Previous Description (2016-03-05 07:15:29):

    *Update*

    The planned upgrade to the IDM system has begun (see details below). This notification will be updated when full service resumes. That is expected to be no later than noon.
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    Previous Description (2016-03-02 11:33:42):

    System Name: NetID Profile Manager (IDM)

    Services Affected:
    - Activate a NetID
    - Change a password
    - Reset a password
    - Update security questions

    Maintenance Timeline: Saturday, March 5, 07:00 - Noon

    Details:
    The NetID profile manager (IDM) will be unavailable Saturday, March 5, from 07:00 to noon. This outage is to replace the current IDM system with a new system.

    During the outage, users will be unable to:
    - Activate a NetID
    - Change a password
    - Reset a password
    - Update security questions

    This notification will be updated with progress reports Saturday morning.
  • Publish Date: March 6, 2016 18:38
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