Streaming Service Planned Upgrade Update Archived

  • *Update*

    Playback returned to normal around 4:30PM.

    Uploading new content is still not possible. We expect this issue to be resolved by tomorrow afternoon. In the meantime, please do not attempt to upload new content.
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    Previous Description (2017-03-22 15:41:00):

    *Update*

    The Streaming Service upgrade has taken longer than anticipated and the service remains unavailable.

    ITS is working with the vendor on restoration of the service.
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    Previous Description (2017-03-14 16:27:57):

    The streaming service will be upgraded to the latest version on Wednesday, March 22, 2017 between 6:00AM and 3:00PM. Please refrain from logging in to or making changes in stream.queensu.ca during this timeframe.

    The upgrade is being performed in a manner that should minimize the downtime of videos already on the streaming server, but there will be some disruptions to playback throughout the timeframe. If you are unable to view a video, please try viewing it again a few minutes later.

    New lecture captures made during the timeframe will not be affected and will be uploaded after the upgrade is completed.
  • Publish Date: March 22, 2017 19:46
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