Server Hosting Outage Affecting Multiple Services Update Archived

  • Service has been restored to the affected servers.

    If you encounter any issues please contact the ITS Support Centre (613 533-6666).

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    Previous Description (December 27, 2021 12:16):

    ITS is investigating an outage to a node within its main server hosting cluster. This is affecting multiple services which include but is not limited to:

    PeopleSoft Student Admin
    Picture Perfect

    A number of hosted Virtual Machines for departments are also affected:
    AC-Pulse
    CMC-Prd
    ac-topaz2-prd_new
    adv-AW_2016-dev
    adv-JIRA-dev
    adv-WEB_AW_Prd2-prd
    adv-WEB_IC_QUIRC-tst
    aeac-web2-prd
    ams-ds01-prod
    ctl-click-prd
    edu-pbietl-dev
    EDU-WebTimeOff-Prod
    fhs-web01-prd
    LAW-RDS01-OLD
    phys-web01-prd
    phys-web02-prd
    pps-accdb01-prd
    pps-basvm-prd
    res-netreg-prd


    ITS is working to resolve the issue.
  • Publish Date: December 27, 2021 18:31
  • Channels:
  • Lists/Email Addresses:
    • ITSNOTICE-L (ITS-L & ITADMIN-L) - itsnotice-l@lists.queensu.ca
  • This is an Update: View original notification
  • IT Support Centre