All services have now been restored.

Microsoft has reported that a portion of their networking infrastructure entered an unhealthy state in Canada and the Northeast US, which prevented users located in this region, or users whose traffic was routed through this region, from accessing Microsoft 365 services as expected.

Anyone still experiencing problems should reach out to the IT Support Centre.

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Previous Description (March 3, 2025 12:58):

Issues accessing services are due to a Microsoft problem affecting all of Canada. Please be patient as some services have started to return.

This notice will be updated as more information becomes available.

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Previous Description (March 3, 2025 12:15):

IT Services are currently investigating reports of multiple services being unreachable. The scope and cause is still under investigation and this notice will be updated as more information becomes available