*Update*

iTrack is now back online
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Previous Description (2012-01-15 14:40:31):

*Update*

We now estimate that the iTrack maintenance will be completed by 4pm.
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Previous Description (2012-01-15 11:59:17):

*Update*

The maintenance should be completed by 1pm, vs. the originally planned 12pm.
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Previous Description (2012-01-13 10:18:53):

System Name:
itrack.queensu.ca

Services Affected:
All iTrack workspaces and associated help forms. (iTrack is the issue tracking system used by several groups on campus.)

Maintenance Timeline:
Sunday January 15
7 AM to Noon

Details:
Keyword searches are returning incomplete results in some workspaces. A 5-hour outage is required to re-index the database to correct the problem.