Search Type
Issue with Searching for some Mailboxes on on-premise Exchange Update Archived
*Update*

There was a brief issue with searching on-premise email today from 11:30am to 1:30pm. IT Services identified and corrected the issue. The search function is working again.

IT Services

--------------------------------------------------------------

Previous Description (2014-09-17 10:49:45):

*Update*

ITS has found the problem and there has been a brief outage connection to some users mail. The indexing problems will be fixed as the server tool that is currently running repairs them.


Previous Description (2014-09-17 09:35:48):

There is a problem with searching in the on-premise Exchange mail system.

Outlook users without cache mode settings and mail users using Outlook Web App (OWA) are unable to search.

ITS is investigating the problem.
  • Publish Date: September 22, 2014 13:37
  • Channels:
  • IT Support Centre