*Update*

The GE Picture Perfect system is now operating as expected. Normal function is restored. Updates to door schedules and fob/badge access should now be up to date. Please contact the the IT Support Centre if you have any issues.



Previous Description (2014-12-18 10:38:49):

IT Services is currently investigating: There are currently communications issues being experienced by the GE Picture Perfect system. Systems is investigating the problem.

Service Name: Picture Perfect, PSIG

Description of Problem: The door access system controlling many of the buildings on campus is currently experiencing a connectivity issue. Updates to key fobs/badges and schedule changes to doors are not taking affect. The vendor repair technicians have been dispatched.


Users Affected: Building operators using the Picture Perfect system.