ITS would like to acknowledge that a compromised account has caused some users to receive a large number of failed email delivery reports in their inbox.

The compromised account was configured to spoof (impersonate) a number of Queen’s email addresses, resulting in returned email to these spoofed accounts. If you have been affected by this, you can simply delete the failed delivery messages being received. If you are still concerned, you can also check your SENT folder for evidence of whether your account did Send the bounced messages. If you do find evidence that your account is sending email that was not written by you, please change your NetID password and contact the IT Support Centre.

The compromised account has now been blocked from sending email. Users affected by this spoofing may continue to receive failed delivery notifications for several days as receiving mail systems continue to reply with failed delivery attempts.