A recent update to Microsoft Office 2013, has been reported to slow down or freeze applications such as Microsoft Word, Microsoft Excel and Microsoft Outlook. Microsoft has stopped distributing this update, but not before a number of computers had received it. If you’ve installed update (KB3114717) and you're experiencing these issues, you can safely remove the update.

How to uninstall this update

Windows 10

1.Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.
2.In the list of updates, locate and then select update KB3114717, and then select Uninstall.

Windows 8 and Windows 8.1

1.Swipe in from the right edge of the screen, and then tap Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.
2.Enter windows update, select Windows Update, and then select Installed Updates.
3.In the list of updates, locate and then select update KB3114717, and then select Uninstall.

Windows 7

1.Go to Start, enter Run, and then select Run.
2.Enter Appwiz.cpl, and then select OK.
3.Select View installed updates.
4.In the list of updates, locate and then select update KB3114717, and then select Uninstall.

If you require assistance, please do not hesitate to contact the IT Support Centre.