*Update*

IDM has been upgraded. The new NetID Profile Manager is now in service. (Same url as before: https://netid.queensu.ca)

Thanks, everyone, for your patience.

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Previous Description (2016-03-06 07:33:25):

*Update*
The NetID Profile Manager is down while we continue to work on the IDM upgrade. This notification will be updated when full service resumes.

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Previous Description (2016-03-05 18:21:51):

*Update*

The NetID Profile Manager is back in service but will be taken down at 7 AM Sunday morning to resume the IDM upgrade.

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Previous Description (2016-03-05 12:43:32):

*Update*

The IDM upgrade is progressing well but it is taking more time than anticipated. This notification will be updated when full service resumes.
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Previous Description (2016-03-05 07:15:29):

*Update*

The planned upgrade to the IDM system has begun (see details below). This notification will be updated when full service resumes. That is expected to be no later than noon.
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Previous Description (2016-03-02 11:33:42):

System Name: NetID Profile Manager (IDM)

Services Affected:
- Activate a NetID
- Change a password
- Reset a password
- Update security questions

Maintenance Timeline: Saturday, March 5, 07:00 - Noon

Details:
The NetID profile manager (IDM) will be unavailable Saturday, March 5, from 07:00 to noon. This outage is to replace the current IDM system with a new system.

During the outage, users will be unable to:
- Activate a NetID
- Change a password
- Reset a password
- Update security questions

This notification will be updated with progress reports Saturday morning.