*Update*

ITS has resolved the identified email issue and external email should be flowing normally again to all affected users.
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Previous Description (2016-03-17 11:12:15):

*Update*

ITS has identified the source of the external email issues seen on some accounts and are currently working on a fix to resolve the problem.

This notification will be updated when the issue has been resolved.
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Previous Description (2016-03-16 14:06:28):

ITS is currently investigating reports of mail failing to be received from external sources to some accounts. Senders will receive a bounce back and will be informed that delivery has failed.

This notification will be updated when more information is available.