TRAQ Service Outage - Planned Maintenance UpdateArchived
*Update*
The TRAQ upgrade has been completed and users should now be able to access the TRAQ system, including the TRAQ Researcher Portal.
Users may need to clear their browser cache before logging on to the TRAQ system. Please visit the following website and select which browser you are using for tutorials on how to clear your browser cache if required:
www.refreshyourcache.com
Please contact the TRAQ help desk by phone at extension 78426 or by email at traq@queensu.ca if you have any questions.
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Previous Description (2016-08-29 14:38:05):
The TRAQ system, including the TRAQ Researcher Portal, will not be available on Wednesday August 31st 2016 due to a planned system upgrade.
Please contact the TRAQ help desk by phone at extension 78426 or by email at traq@queensu.ca if you have any questions.