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Internet Service Link Outage Update Archived
*Update*

The second internet link service has been restored. Please report any issues to ITS Support Centre.

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Previous Description (2016-10-07 10:16:15):

*Update*

Our internet service provider has updated us with the root cause of the outage: there is a fiber break which has occurred at the last mile of the carrier network due to a fiber break.

There is no estimated time to resolution at this time. ITS will monitor the situation and will provide an update when possible.

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Previous Description (2016-10-07 09:47:20):

ITServices (ITS) network monitoring link has identified an outage to one of our internet link.

The other internet link should handle all internet traffic.

ITS is working to resolve the issue.
  • Publish Date: October 7, 2016 15:44
  • Channels:
  • IT Support Centre