Processing of queued email has completed and we are now experiencing regular mail flow and delivery into Queen's. If you are missing expected email, please check your Junk and Clutter mailboxes for the message. ITS will continue to monitor the mail system for delays and will update this notification if delays develop.
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Previous Description (2017-02-07 08:24:25):

*Update*

External email into Queen's continues to be delayed. ITS is actively working with the vendor to improve throughput. This delay also affects scan to email.
This notification will be updated as more information is available.

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Previous Description (2017-02-06 12:18:37):

*Update*

The issue has been identified and resolved. A corrupted virus definition update affected the mail gateways causing them to queue mail over the weekend. The backlog of queued mail has begun to be delivered and should continue delivery over the next several hours.

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Previous Description (2017-02-06 08:05:14):

ITS is investigating the cause for incoming email being delayed. This notification will be updated as more information is available.