*Update*

As previously advised, on Saturday, July 29, beginning at 8pm, ITS will be performing a core network upgrade.

The following buildings will only receive short (approximately 1 minute) outages occasionally during the upgrade period:

- Duncan McArthur Hall
- Donald Gordon Centre
- Richardson Stadium
- Goodes Hall
- Stauffer Library
- Mackintosh Corry Hall
- Botterell Hall
- All Queen's Residence buildings

Any building not listed above can expect extended downtime.

All main-campus payment terminals that connect directly to a modem will be down throughout the service window.

Payment terminals NOT expected to be affected by the outage include:

- Advancement Call Centre
- Queen's Centre
- Parking garages
- West Campus including Donald Gordon Centre
- Victoria Hall, Waldren Tower, Smith House , Watts Hall, Haynes Hall and Bagot St.

Check the ITS homepage under “Spotlight Stories” on July 21 for updates to this outage.


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Previous Description (2017-07-17 11:40:50):

Please be advised that on Saturday, July 29, beginning at 8pm, ITS will be performing a core network upgrade.

During the upgrade period (from 8pm on Saturday, July 29 to 6am on Sunday, July 30) there will be limited or no network access on wireless and wired networks throughout campus. This will result in devices being unable to access Internet resources as well as local network resources.

Telephone service will not be impacted. If connecting from off-campus, access to services such as SOLUS, OnQ, MyQueensU, and the main Queen's website will be generally accessible with only minor interruptions during the upgrade period. These resources will not be available from within campus during the upgrade period.