This notification has been updated! View Update

Email Access Issues Archived

  • ITS is currently investigating reports of users not being able to access the web interface to Office 365 when off campus.

    Users experiencing this problem are requested to attempt the following.
    Clear your Browser Cache
    Attempt another Browser

    Users experiencing the problem should contact the IT Support Centre to report the problem. If phones are busy, users can submit the following via the online help form found as a link at the bottom of the website - queensu.ca/its

    Date and Time Problem began
    Operating System
    Browsers attempted
    ISP (Internet Service Provider) that you are connecting with

    As more information is available, this notice will be updated
  • Publish Date: November 16, 2017 10:20
  • Channels:
  • Lists/Email Addresses:
    • ITSNOTICE-L (ITS-L & ITADMIN-L) - itsnotice-l@lists.queensu.ca
  • IT Support Centre