ITS staff determined some PCI Terminals appear to have lost their boot settings. If your PCI Terminal is having errors please follow these instructions to reset it to factory settings:

-Power off the PCI Terminal
-Power on the PCI Terminal
-During the start up process, when you see the Dell/Wyse logo, press and hold the letter G
-The PCI Terminal will prompt that it is being reset, and will restart
After the PCI Terminal restart, you will be presented with a logon screen.

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Previous Description (December 1, 2017 15:19):

Some users are seeing a "Cred SSP Initialize failed" error message when attempting to login to their PCI Terminal.

ITS staff are investigating the issue.

Updates will be posted as they become available.