Microsoft has reported that they were able to isolate the cause and deploy a fix to remediate the service degradation associated with Microsoft Stream. Functionality should now be fully restored.

If you continue to experience problems with Microsoft Stream, please contact the IT Support Centre for assistance.
Phone: 613 533-6666
or via Web at: https://queensu.service-now.com/esm

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Previous Description (August 12, 2020 11:28):

Users should now be able to access Microsoft Stream. Microsoft continues to monitor the service and investigate the cause of the service degradation.

If you continue to experience problems accessing Microsoft Stream, please contact the IT Support Centre for assistance.
Phone: 613 533-6666
or via Web at: https://queensu.service-now.com/esm

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Previous Description (August 12, 2020 10:03):

IT Services is beginning to receive reports of users unable to access Microsoft Stream. IT Services has contacted Microsoft directly and this notice will be updated when more information is available.

Workarounds: There are no known workarounds at this time. As workarounds become available or if the problem is resolved, IT Services will update this notification.