Microsoft has identified the underlying cause and are currently applying a fix. Microsoft expects the fix to be in place for all users by 11 pm. To have your problem fully resolved after the fix is applied, you will need to restart Outlook. If you are still experiencing the problem, restart Outlook a second time.

Continue to use Outlook on the web or a mobile client to view email messages, until the fix is complete.

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Previous Description (May 11, 2021 17:39):

Some users may be unable to view the content of email messages when using the desktop version of Outlook.

If this is affecting you, you can access your email via Outlook on the web or via the Outlook mobile app. Outlook on the web is available at: https://outlook.com/queensu.ca

Microsoft is actively investigating the problem and this notification will be updated when more information is available.