The wireless network upgrade is now completed and Residences wireless service is now fully restored.

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Previous Description (May 16, 2021 14:54):

Wireless Service is back online with the exception of Residences. ITS expects Residences should be online by 5pm.

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Previous Description (May 16, 2021 12:40):

The Wireless Upgrade is taking a bit longer than expected. We expect the upgrade will be completed by 3pm.

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Previous Description (May 11, 2021 15:47):

The earlier notice had an incorrect time of 15:00-13:00 on May 16th. It has now been corrected to 05:00-13:00.

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Previous Description (May 11, 2021 14:58):

There will be a planned outage to the Wireless Networks on Sunday May 16th from 05:00-13:00 while ITS upgrades the core wireless cluster.

This outage will affect the following wireless networks:

QueensU-Secure_WPA2
Eduroam

During this period the above listed wireless networks will have a number of intermittent outages. It would be best for users to plan on them not being available at all during this time.

The planned upgrade is being done to improve security, reliability and management of the wireless networks.

Questions or Concerns?
Contact the ITSC at https://queensu.service-now.com/esm or 613-533-3666