ITS has determined the cause of the outage and service has been returned to normal.

If you have any further issues please contact the IT Support Centre at x36666 or online at https://queensu.service-now.com/esm

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Previous Description (January 5, 2022 16:49):

ITS is investigating an outage to a node within its main server hosting cluster between 15:11 and 15:39 on Wednesday Jan 5th. This affected multiple services which include but is not limited to:

Picture Perfect
Parking

It also affected a number of departmental Virtual Machines:
adv-JIRA
adv-web-docker
AMS-AD02-Prod
AMS-FILE01-Prod
asc-web01-prd
cds-mdlweb3-prd
EDU-WebTimeOff-Prod
fhs-db01-prd
fhs-project-prd
LAW-RDS01-PRD
lib-db01-prd
phys-jitsi-prd
pps-pmesrv-prd