Wireless connection issues are now resolved. If you continue to have issues connecting to a Queen's wireless network, please contact the IT Support Centre.

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Previous Description (August 2, 2022 09:39):

ITS staff are investigating reports of wireless network issues when connecting to QueensU-Secure on campus

Workaround:
Users having issues connecting to QueensU-Secure are advised to attempt a connection to Eduroam.
When connecting to Eduroam, users will need to use the username of their NetID@queensu.ca
Trust any certificate prompt that is tied to entrust.

If failing on Eduroam, users will need to connect to the Guest Wifi Network. When connecting, you will need to use an external, non queensu.ca, email address as a username.

Please submit an online help ticket if you are being affected by this issue.

Updates will be provided when available.