Sign in to
Sign in to:
MyQueensU - SOLUS, MyHR and more
Faculty180 - CV and Reports to the Dean
Business - Program Portals
Education - Intranet
Medicine - MEdTech Central
Law - QLaw
Policy Studies - Program Portal
Change password / Manage NetID
Help & Support
IT Services Notifications
Are you sure you want to delete?
This notification has been updated!
Agents Unable to Accept Calls in Teams Call Queues
IT Services are currently investigating a problem with call queues that use Microsoft Teams. Agents are unable to turn on 'Call receiving' to join the queue and take incoming calls.
Calls are being answered, but with no agents able to log in, callers will wait in queue until the max wait time is reached before going to voice mail.
Updates will be posted when more information is available.
October 6, 2023 16:10
IT Support Centre
On Campus: ext. 36666
Off Campus: 613.533.6666
Online Help Form