Microsoft Teams Service has been restored.

Affected scenarios included, but weren’t limited to the following:

- Users logging in or unlocking their devices after some time may have had missing messages.
- Users may have been unable to load messages in channels and chats.
- Users were unable to view or download their media (images, videos, audio, call recordings, code snippets).
- Some users were experiencing delays sending and receiving chat messages.
- Anonymous users may have been unable to join meetings.
- Teams connectors for Power Automate/Power Apps were experiencing errors.
-Call Recordings might take longer to appear in user's OneDrive for Business and SharePoint Online.
- Users may have been unable to load previous Copilot history, or new history was not written
- Bots may have been unable to download attachments
- Sending and receiving read receipt notifications may have been delayed
- Users may have experienced issues resuming or rejoining meetings.
- Users within organizations leveraging an Information Barrier may have experienced issues joining meetings
- Users performing a cold boot may have been unable to log into teams and would have seen an "oops" page

Start time: Friday, January 26, 2024, at 9:55 AM ET.
End time: Saturday, January 27, 2024, at 8:30 PM ET.

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Previous Description (January 26, 2024 13:30):

Microsoft Teams is currently experiencing multiple issues that is affecting many users.

Affected scenarios include, but aren't limited to:
- Users performing a cold boot may not able to log into teams and will see an "oops" page
- Users logging in or unlocking their devices after some time may see missing messages
- Users may fail to load messages in channels and chats
- Users are unable to view or download their media (images, videos, audio, call recordings, code snippets)
- Some messages may experience delays being sent
- Call Recordings might take longer to appear in user's OneDrive for Business and SharePoint Online
- Users may be unable to load previous Copilot history, or new history is not written
- Bots may be unable to download attachments
- Sending and receiving read receipt notifications may be delayed

Current status: Microsoft has identified that a portion of the Microsoft Teams service is experiencing a networking issue. They are performing a failover to an alternate infrastructure to remediate impact and estimate this should take approximately an hour to complete.

Scope of impact: This issue can potentially impact any Microsoft Teams user in the scenarios outlined above.

More information will be posted when available.