This issue has been resolved; however, affected users may need to take specific actions to apply the changes if issues persist.

The primary impact was on the Outlook desktop client, though users on any connection method, including Outlook on the web and mobile apps, may have been affected.

Outlook Client and App Users: Please restart the Outlook client or app. Desktop users may need to restart twice due to caching.

Outlook on the Web Users: Refresh your session. If issues persist, clear your browser cache and refresh the session again.

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Previous Description (October 10, 2024 10:49):

Microsoft is actively working on a problem that is affecting Outlook clients.
Users are reporting issues with poor performance, and crashes of Outlook.

This notification will be updated as more information becomes available.