Siteimprove Platform Login Errors Update

  • Siteimprove is reporting the issue as resolved. If you continue to experience problems, please contact the IT Support Centre.

    -------------------------------
    Previous Description (May 6, 2026 11:02):

    Siteimprove is currently experiencing issues where some customers are unable to log in to the Siteimprove platform using SSO via siteimprove.com and my2.siteimprove.com.

    Impact: Users who are already logged in should not experience disruption unless they log out or their session times out. New login attempts may fail.

    Status updates can be found here: https://status.siteimprove.com/incidents/z26dds1kggpq
  • Publish Date: May 6, 2026 13:32
  • Channels:
  • Lists/Email Addresses:
    • ITSNOTICE-L (ITS-L & ITADMIN-L) - itsnotice-l@lists.queensu.ca
  • This is an Update: View original notification
  • IT Support Centre