University Wide
Faculty/School Portals
Web based voice application interruption - Tuesday Sept. 22 6:30am to 7:00am
Archived
System Name:CallPilot and CCM web applications
Services Affected:My CallPilot web messaging, Contact Centre real-time reports and agent desktop displays.
Telephone service and regular voice mail via telephone will NOT be affected.
Maintenance Timeline:Tuesday September 22, 2009 between 6:30am and 7:00am
Details: Interruption of voice web applications should be less than 10 minutes.
Services Affected:My CallPilot web messaging, Contact Centre real-time reports and agent desktop displays.
Telephone service and regular voice mail via telephone will NOT be affected.
Maintenance Timeline:Tuesday September 22, 2009 between 6:30am and 7:00am
Details: Interruption of voice web applications should be less than 10 minutes.
- Publish Date: September 18, 2009 09:22
- Channels:
-
IT Support Centre
- On Campus: ext. 36666
- Off Campus: 613.533.6666
- Online Help Form