Web based voice application interruption - Tuesday Sept. 22 6:30am to 7:00am Archived

• System Name:CallPilot and CCM web applications
  
  
  Services Affected:My CallPilot web messaging, Contact Centre real-time reports and agent desktop displays.
  Telephone service and regular voice mail via telephone will NOT be affected.
  
  
  Maintenance Timeline:Tuesday September 22, 2009 between 6:30am and 7:00am
  
  
  Details: Interruption of voice web applications should be less than 10 minutes.
  
• Publish Date: September 18, 2009 09:22
• Channels:
  • Alerts
  • Telephone
• Lists/Email Addresses:
• IT Support Centre
  
  • On Campus: ext. 36666
  • Off Campus: 613.533.6666
  • Online Help Form