CCM Voice Services Upgrade Sat. Sept. 25 Archived

  • System Name: Contact Centre Manager (CCM)


    Services Affected: Incoming Call Centres, some other special voice applications


    Maintenance Timeline: Saturday, September 25th between 7:00am and 8:00am


    Details: CCM will be upgraded to the current software release. Server hardware will also be upgraded.
    The outage is expected to be less than 10 minutes.
  • Publish Date: September 22, 2010 10:12
  • Channels:
  • IT Support Centre