CCM Voice Services Upgrade Sat. Sept. 25 Archived
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System Name: Contact Centre Manager (CCM)
Services Affected: Incoming Call Centres, some other special voice applications
Maintenance Timeline: Saturday, September 25th between 7:00am and 8:00am
Details: CCM will be upgraded to the current software release. Server hardware will also be upgraded.
The outage is expected to be less than 10 minutes.
- Publish Date: September 22, 2010 10:12
- Channels:
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IT Support Centre
- On Campus: ext. 36666
- Off Campus: 613.533.6666
- Online Help Form