Multiple Services Outage : Jan 15 @ 6:30am Update Archived

  • *Update*

    The database has been restored and most services are available.
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    Previous Description (2013-01-15 10:01:52):

    *Update*

    Latest estimate is that the restore from backups will take until 11:00am.

    Thank you for your patience.
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    Previous Description (2013-01-15 08:53:19):

    *Update*

    We are currently restoring the database from backups. We expect this to take about an hour.

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    Previous Description (2013-01-15 07:36:23):

    *Update*

    Due to a problem with the databases, the services are still down. IT Services is investigating.

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    Previous Description (2013-01-11 15:05:46):

    The following services will be unavailable on Tuesday January 15 between 6:30am and 7:30am due to maintenance on the database server.

    - EServices
    - Events Calendar
    - NetID Identity Management
    - JIRA
    - Queen's Wiki
    - QShare
  • Publish Date: January 15, 2013 11:18
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  • IT Support Centre