Intermittent Sign on issue Update Archived

  • *Update*

    The Portal and all affected systems are now operating normally.

    Previous Description (2015-01-07 14:43:19):

    *Update*

    PeopleSoft Student (Solus) is now operational. The Portal my.queensu.ca is still experiencing problems.

    Previous Description (2015-01-07 14:31:17):

    *Update*

    An issue with PeopleSoft Student (Solus) is still being investigated. The student side of PeopleSoft (Solus) is unavailable. All other systems should be operational.

    Previous Description (2015-01-07 14:01:48):

    ITServices is currently investigating:
    Sign on issues with People Soft, my.Queensu.ca portal and Single Sign on (SSO)

    Service Name: People Soft, my.Queensu.ca portal and Single Sign on (SSO)

    Description of Problem: Users may find they can't login or system is unresponsive. Another update will be posted once more information is obtained.


    Users Affected: People Soft, my.Queensu.ca portal and Single Sign on (SSO)




  • Publish Date: January 7, 2015 15:04
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