Identity Management (IDM) Update Archived

  • *Update*

    The IDM service has now been restored.

    Thank you for your patience.

    If you experience any further issues, please contact the support centre at (613) 533-6666.
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    Previous Description (2015-02-10 11:38:57):

    *Update*

    ITservices is estimating IDM service will be restored by 2pm.

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    Previous Description (2015-02-10 10:46:35):

    The disk that house the IDM database have experience a failure.
    ITServices is working to resolve the issue.

    In the interim to maintain data integrity, the IDM service is being taken offline.

    Services Affected: Password Resets, NetID Activation, Email
    Alias claims, etc.
  • Publish Date: February 10, 2015 14:25
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