Telephone Call Center upgrade - Dec. 20th 6:00am to noon Update Archived

  • *Update*

    The upgrade was completed this morning. Contact Center services were affected only for about 30 minutes between 7:00am and 7:30am.
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    Previous Description (2015-12-18 10:40:30):

    Telephone Call Center services will be upgraded on Sunday, December 20th between 6:00am and noon.

    - This work will only affect incoming call center applications. Callers to contact center applications will hear ring-no-answer during the upgrade.
    - Regular telephone service and voice mail will NOT be affected.

    This is the second voice system upgrade intended to extend support with the system vendor.
  • Publish Date: December 20, 2015 14:08
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