Voice Messaging and Contact Centre maintenance Sunday July 2 between 7am and noon Update Archived

  • *Update*

    Maintenance has been completed on the voice messaging system.
    General voice mail and menu services were unavailable from 8:00am to 8:30am.
    Contact Centre services were unavailable from 8:30am to 10:45am
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    Previous Description (2017-06-29 17:14:52):

    Updates to the University voice messaging system will take place (again) on Sunday, July 2nd between 7:00am and noon.
    - Telephone service will NOT be affected.
    - Voice mail will be intermittently unavailable during that time.
    - Contact Centre applications will be unavailable for up to 3 hours.
    Callers to these applications may hear different call treatments depending on the status of the work. Treatments may be ring-no-answer, busy signal or the recording "The voice messaging system is temporarily unavailable".
  • Publish Date: July 2, 2017 11:13
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