On Tuesday, November 21st, a second malicious email was sent to members of the Queen's community. In keeping with the Electronic Information Security Policy, this message is being removed from all mailboxes using an automated feature in Office 365.

If you are not using an Office 365 mailbox or forward your mail outside of Office 365, ITS is not able to automatically remove the malicious message. Please delete the message manually from your mailbox if you have received a copy.

If you received this message, clicked the link and entered your credentials, please change your NetID password immediately. If you have any questions please contact the IT Support Center at x36666.
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From: "Michael Ferguson" <mf123@queensu.ca>
Date: Tuesday, November 21, 2017 at 9:18 AM
Subject: Service Request # HB9I1A1233



From: ITS Department
Sent: Tuesday, November 21, 2017 08:23 AM
Subject: Service Request # HB9I1A1233

Hi,

I have received your request to help you with change of the phone number associated with your account from W:\Q-R\RHCHP admin systems, that request has been submitted and will be processed in 4hrs.To cancel this request, visit support center here. (Link removed)

Note: Your phone number on your account is the only way you can retrieve/reset your password and can only be changed once.

If you feel this request was made in error, you are advised to cancel the request (Link Removed) otherwise no action is required.

Thank you,
Rupp Linda
Information Technology Services
ITS Help Center Hours of Operation:
Monday - Friday 8:00 AM to 8:30 PM MT
Saturday & Sunday 8:00 AM to 6:30 PM MT

Ticket Status or Knowledge Base: ITS Help Center Online (Link Removed)
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