Currently Experiencing Degraded Services - Webpublish, QShare, WFS Update Archived

  • Outstanding problems were found this morning relating to file shares in ITS hosted systems. The underlying problem has been fixed and all ITS hosted shares should be writable.


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    Previous Description (April 9, 2018 20:27):


    Services are now available again. Please contact the support center if problems continue.


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    Previous Description (April 9, 2018 14:50):


    Resolution is taking longer than expected. ITS is continuing to work on the problem.


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    Previous Description (April 9, 2018 13:08):


    ITS is continuing to work on this issue with vendor support.


    We will post further updates.


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    Previous Description (April 9, 2018 11:11):


    ITS is currently experiencing degraded service on some of its applications. These services will not be able to save any changes due to this problem.


    Applications affected include



    • Webpublish Authoring

    • Departmental File Shares

    • QShare

    • QSpace


    ITS will continue to work on the situation and provide updates as they become available.


  • Publish Date: April 10, 2018 11:43
  • Channels:
  • Lists/Email Addresses:
    • ITSNOTICE-L (ITS-L & ITADMIN-L) - itsnotice-l@lists.queensu.ca
  • This is an Update: View original notification
  • IT Support Centre