Access to Queen's University websites and services from off campus has been fully restored. If you are still experiencing trouble connecting to a Queen's website or to a service, please contact the IT Support Centre.

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Previous Description (March 6, 2020 10:15):

IT Services has determined that our domain hosting provider is experiencing technical issues that is affecting some off campus users. To address this problem, IT Services will be changing to another provider at 10:30 am. After 10 - 15 minutes, services should be fully restored to all users.

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Previous Description (March 6, 2020 09:22):

ITS Services are investigating reports of some off campus users not being able to access Queen's websites or services. The cause is not known at this time.

IT Services are investigating both the cause and possible workarounds that can be provided.

This notification will be updated when more specific information is known.