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Microsoft Teams - Multiple Issues Archived

  • Microsoft Teams is currently experiencing multiple issues that is affecting many users.

    Affected scenarios include, but aren't limited to:
    - Users performing a cold boot may not able to log into teams and will see an "oops" page
    - Users logging in or unlocking their devices after some time may see missing messages
    - Users may fail to load messages in channels and chats
    - Users are unable to view or download their media (images, videos, audio, call recordings, code snippets)
    - Some messages may experience delays being sent
    - Call Recordings might take longer to appear in user's OneDrive for Business and SharePoint Online
    - Users may be unable to load previous Copilot history, or new history is not written
    - Bots may be unable to download attachments
    - Sending and receiving read receipt notifications may be delayed

    Current status: Microsoft has identified that a portion of the Microsoft Teams service is experiencing a networking issue. They are performing a failover to an alternate infrastructure to remediate impact and estimate this should take approximately an hour to complete.

    Scope of impact: This issue can potentially impact any Microsoft Teams user in the scenarios outlined above.

    More information will be posted when available.
  • Publish Date: January 26, 2024 13:30
  • Channels:
  • IT Support Centre