On Wednesday, January 31st, a malicious email was sent to members of the Queen's community. In keeping with the Electronic Information Security Policy, this message is being removed from all mailboxes using an automated feature in Office 365.

Please delete the message manually from your mailbox if you have received a copy.

If you are not using an Office 365 mailbox or forward your mail outside of Office 365, ITS is not able to automatically remove the malicious message.

If you received this message, clicked the link and entered your credentials, please securely change your NetID password immediately.

If you have any questions please contact the IT Support Centre at x36666.

We have provided part of the removed message for your reference at the bottom of this email.
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BEGINNING OF REMOVED MESSAGE

Dear Selected Candidate,

Are you looking for a Flexible Part Time Job? Look no Further.

Earn extra income without affecting your studies or other activities. You can work from home, dorm, or any convenient place of your choice. You can earn up to $400-$800 weekly depending on your working hours ranging from 10-20 hours weekly. We have part-time online and on-campus work opportunities for students at your university.
The positions offer:
1. Good pay
2. Flexible work hours
3. Performance bonuses
4. Full training
[REDACTED] is now HIRING!!!

We are looking for a motivated and enthusiastic Customer Service Representative/Administrative Assistant. A Customer Service Representative/Administrative Assistant is the first person most customers communicate with when they have a problem. The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. It doesnt require phone calls most especially if you are an international student but willing to work, you can complete most of your tasks via emails only.

Administrative Assistant & Customer Service Representative Duties & responsibilities

• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

BENEFITS:
• 401(K) - After 3 months with us, you get an increase in your weekly paycheck)
• Free medicals - After 1 month with us, you get an increase in your weekly paycheck)
• AD&D Insurance (After 1 month with us)


REQUIREMENTS:
• First and Last Names: _
• Local Mailing Address (Apt#): _
• Phone Number: _
• Current Occupation (Optional): _
For more information, Contact [REDACTED] with your valid resume via [REDACTED]

Best Regards,

END OF REMOVED MESSAGE