Upcoming Teams Telephony Service Maintenance, November 26 and 28 Update Archived

  • The planned upgrades to the Teams telephony service, originally scheduled for November 26 and November 28, 2024, have been cancelled. These upgrades will be rescheduled at a later date.


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    Previous Description (November 21, 2024 12:52):


    We will be upgrading the backend infrastructure for Teams telephony service during the following times:



    • November 26, 2024, 6:30 AM and 8:00 AM: Telephony users

    • November 28, 2024, 6:00 AM and 7:00 AM: Call Flows (Teams auto attendants and call queues)

    • November 28, 2024, 7:00 AM and 8:00 AM: SIP phones


    These upgrades are not expected to impact telephony performance. However, if you experience any issues after the maintenance window(s), please contact the IT Support Centre during regular business hours by filling out the online help form or calling (613) 533-6666.


  • Publish Date: November 25, 2024 13:09
  • Channels:
  • Lists/Email Addresses:
    • ITSNOTICE-L (ITS-L & ITADMIN-L) - itsnotice-l@lists.queensu.ca
  • This is an Update: View original notification
  • IT Support Centre